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Vendor Platforms Primer

intermediate 16 hours 3 modules 9 lessons 3 assessments Final exam 3 practical tasks Certificate valid 2 years

About this course

A practical introduction to the manufacturer ecosystems ELV technicians meet most: Hikvision and Dahua CCTV tools, addressable fire alarm panel families and loop protocols, nurse call vendor systems, and IP PBX platforms such as Yeastar, Grandstream, and 3CX. Learn the common workflow for any vendor, and the procurement and accreditation issues to check before you install.

What you will be able to do

  • Use discovery and activation tools to bring CCTV devices online securely
  • Explain vendor VMS, client, and cloud components and how they fit together
  • Understand fire alarm loop protocol compatibility and programming tool access
  • Recognise how nurse call vendors integrate with telephony and messaging
  • Compare IP PBX platforms and plan provisioning and licensing
  • Check procurement restrictions, accreditation, and support before choosing a vendor

Curriculum

180 min of reading
  • 1
    Hikvision tools and workflow
    Preview 20 min
  • 2
    Dahua tools and workflow
    20 min
  • 3
    Interoperability, procurement restrictions, and lifecycle
    20 min
  • Q
    Module assessment: CCTV Platforms
    5 questions · pass 80%
  • 1
    Addressable fire panel families and loop protocols
    25 min
  • 2
    Nurse call vendor systems and integration
    20 min
  • 3
    Manufacturer software, licensing, and accreditation
    15 min
  • Q
    Module assessment: Fire Alarm & Nurse Call Platforms
    5 questions · pass 80%
  • 1
    Yeastar P-Series overview
    20 min
  • 2
    Grandstream UCM and 3CX overview
    20 min
  • 3
    Choosing a platform and handing it over
    20 min
  • Q
    Module assessment: Telephony Platforms
    5 questions · pass 80%

Final exam

15 questions including field scenarios and image questions · 25 minutes · pass mark 80%. Unlocks when every lesson and module assessment is complete.

Locked

Practical sign-off

Hands-on tasks a supervisor must watch you complete and sign off before your certificate is issued.

  • 1

    Discover, activate, and add cameras to a recorder

    Using the manufacturer's discovery tool, with strong passwords and correct IP settings.

  • 2

    Back up and restore a configuration on one platform

    NVR, PBX, or panel: take a backup, restore it on a test unit or in a lab.

  • 3

    Auto-provision an IP phone on an IP PBX

    MAC-based provisioning, registration, and a test call.